We believe in transparency and informed consent. That is why we want to provide you with full visibility to the types of personal data we collect from you. When you use the products and services we provide, we collect information that helps us provide the best of services to you.
We collect the following categories of information on our website and use them for the purposes explained below:
Basic Personal Details: When you register for a conference or as a user, we collect your contact information such as your first name, last name, email and telephone number which can be used for communication with you in accordance with the applicable laws. We can also implement various third-party log-in systems, such as Facebook and Google login, that allow you to provide some of your personal details directly from the third-party service.
Website activity: We collect data about your browsing activity on our website.
Device and browser information: We collect information relating to your devices, other technical information about the device or browser you use to access our website.
Financial Data: We collect credit card details and other payment account information. This information is needed to ensure we can process your payment. We also use third party payment processors who will request, and process details related to your chosen payment method. This information will be processed directly by the third party and we will not store that data. When you make a purchase, we will also ask you for your name, email address, telephone number and street address.
Account Data: If you sign up for an online account, we will collect your username, a password and your email address. These are the minimum fields necessary to open and access your account.
Customer Service Data: We collect information you provide to customer service, including survey responses.
Event data: We collects location-based data about onsite attendee engagement as well as attendee content selection and favorites in the event mobile app.
Transactions Data: We collect information of your purchases, downloads, the content you have provided us with, your requests, agreements between you and 21CTIC, the services provided to you and other interactions with us.
We constantly want to improve our services so that you get the most value from them at all times. We always want to identify the best mobility option for you as we continue to innovate our services, collecting this data enables us to develop, improve and manage our services by better understanding our customers. We would like you to know that we use the data we collect to:
1. Customize, measure and improve our website and services.
2. Deliver targeted marketing to you based on your identified interest unless you let us know that you do not wish to receive such marketing.
3. Contact you by email or phone about your account or our services, including to market our services to you.
4. Keep you informed about our services contacting you in specific cases related to issues you might be experiencing with our services
5. Provide a more personalized experience of our services, products and customer support.
6. Prevent potential fraud and enforce safety of use.
7. Provide you with offers from our partners that suit you and your needs.
We take the security of your data very seriously. As with most other service providers, we store and process your personal data (if any) on third-party servers such as Hosting Providers. The Hosting Providers we have chosen enable us to keep your data in third party servers that are protected by physical as well as technological security devices. By using our services, you give us consent to store, process and transfer your personal data (if any) outside of your country of residence to the countries where our Hosting Providers are located. Your personal data is stored for no longer than is necessary for the purposes for which the personal data is processed and used.
Periodically, we request contact and other personal information in order to fulfill transactions, such as membership, the purchase of goods or services, registration for events or to respond to requests for information. By sharing your payment details with us you consent to the transfer of such details to the location of our payment providers so that they can process your payment. These third parties can also collect data from you, which they will process in accordance with their own processes and privacy policies since we utilize them to provide payment and related administration services. We reserve the right to share certain membership information with qualified third-party vendors for offerings we determine to be of interest to our participants and members. If you'd rather not receive those offers, you can ask to be removed from any or all lists not directly related to our events and membership services by contacting our list manager at firstname.lastname@example.org.
We may provide products and services using resources and servers located in various countries around the world. In that case, your personal data may be transferred across international borders outside the country where you use our services. We also share your Personal Information in limited circumstances within our community, our service providers and advertisers, and other end users, in order to provide improved ways of working in our organisation. Apart from Hosting Providers and Payment Providers, we may disclose your personal data to third parties only if:
1. You have given us your express consent for doing so. The disclosure is reasonably necessary to provide you with the services.
3. If we decide to sell, buy, merge or otherwise reorganize our businesses in certain countries, this may involve us disclosing personal data to prospective or actual purchasers and their advisers.
We use Google Analytics and other web analytics to gather website usage statistics to improve our services. This is done by using cookies with anonymous technical information.You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit our site and some services and functionalities may not work.
Data privacy and security are key considerations in the delivery of our services. We apply all necessary security measures to protect the data we collect against accidental or unlawful destruction and loss, alteration, unauthorized disclosure or access. We enforce our internal policies and guidelines through an appropriate selection of activities, including proactive and reactive risk management, security and privacy engineering, training and assessments. We have the ability to ensure the ongoing confidentiality, integrity, availability and resilience of processing our services, particularly where the processing involves the transmission of data over a network, and against other unlawful forms of processing. We further limit access to our databases containing personal data to authorized persons except with justifiable need for such access usually done under superior supervision. In the event of a physical or technical incident, we have the ability to restore the availability and access to the personal data in our database.
For questions or if you need assistance, we're here to help. Contact our customer service team at:
CsFirst Lagos Edu Consult,
21st Century Teachers International Conference,
60B, Aganga Bus/Stop, Off Owode Ibeshe Road,
Ikorodu, Lagos Nigeria.